SOFTWARE
ENGINEER
We're a team of dedicated, smart and scrappy people. Our employees are passionate about or mission and determined to innovate at every opportunity.
LOCATION
Remote
EMPLOYMENY TYPE
Permanent
What You’ll Do
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Extend our support platform and internal tools by building workflows and high-quality tools that enable operations to scale, coding primarily PHP/Hack and JavaScript/React
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Drive and measure tool health, while supporting bug and incident management processes through design and code reviews
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Develop business cases to support new and improved processes for consumers, businesses, and partners that leverage our products, pushing the boundaries and thinking of what the future for this area of the business may look like
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Lead and complete concurrent complex projects, providing guidance to other members of the team on their projects
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Independently gather and analyse information based on data to identify specific trends/opportunities, making appropriate recommendations through anticipating future business needs that improve the overall support experience
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Independently think through end-to-end execution, using judgment to understand how actions may impact other stakeholders and communicate in advance
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Demonstrate thought-leadership to help drive strategic decisions that promote growth within the team, organization, and cross-functional teams
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Confidently and constructively challenges priorities and/or the direction of a certain project
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Participate in interviewing and hiring decision making through understanding of team growth goals, both for current and future strategy
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Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals